SURF PARADE RESORT, Gold Coast – A Smart Stay in the City
About the Hotel
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- No pets allowed
- Security
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Tennis court
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Dry cleaning
- Tours/Ticket assistance
Dining
- Picnic area/ Tables
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Sun loungers
- Garden area
- BBQ facilities
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Location
Guest Ratings & Reviews
The hotel rooms were clean, spacious, and newly renovated, offering a pleasant stay overall. However, some aspects like the curtain falling apart and powered items missing detracted from the experience. The location was great, with easy access to the beach, restaurants, and public transportation, although a bit far from the main center. The service, unfortunately, was marred by rude behavior and lack of cooperation, impacting the overall guest satisfaction. The dining options seemed limited, but the facilities provided decent amenities for a comfortable stay.
The hotel's location is a bit inconvenient between Surfers and Broadbeach, requiring a 20-minute walk or tram ride to the main centers. The rooms were unsatisfactory, with cleanliness concerns like urine in the toilet, toilet paper left, and dirty carpets with long black hairs. Despite these issues, the service was outstanding, with immediate assistance for air-conditioning problems and access to great amenities like the heated pool, spa, and sauna. The proximity to the beach and ease of transportation were positive points; however, the rooms' condition was a major downside.
The hotel is conveniently located within walking distance to the fabulous beach and is positioned between Surfers Paradise and Broadbeach, making it an excellent and easy place to stay. The rooms are self-contained, offering easy access to all shops, restaurants, and the pool area; however, the direct proximity to public transport adds convenience. The service includes amenities like a heated pool, spa, and sauna, providing all the comforts of home at a great price, although there was a concerning incident with an unclean blanket and an unfriendly staff member. The location is superb, with easy access to the light rail system for trips to either Broadbeach or Surfers Paradise, but there's a slight inconvenience of needing to walk or tram to reach the main center. Dining options include toast and cereal, with local products offered, and the facilities, overall, are satisfying.
My stay at the hotel was pleasant overall. The room was nice and clean, but I had trouble sleeping due to broken blinds and noise from outside and adjoining rooms. The service was excellent, with the staff being friendly and helpful. The location was convenient, not too far from the main attractions but still quiet. The dining experience was basic, offering simple options. Overall, a decent place to stay with some minor drawbacks.
I had a mixed experience at the hotel. The rooms were really comfortable and roomy, but they were also old and outdated. Using the spa at 3 am in the morning was a unique treat, though. The service had its ups and downs, as some staff didn't want to talk to me, but others were kind enough to give toiletries and even a wine bottle as a gesture of goodwill. The location was fabulous, close to the beach and shops, but not far from the city center. The dining options were average, with limited choices available. Overall, a stay with its highs and lows.
The hotel was conveniently located between surfers and Broadbeach, offering a great spot close to the beach and within walking distance to shops. The rooms were clean and comfortable, featuring a clever turning TV for flexible viewing options. However, the need to use transportation to reach main areas could be a slight inconvenience.